What's the role?
You will lead and coach the cross-organizational process improvement communities in the support process area (Change-, Problem Resolution-, Configuration/version- and Release Management) to design, develop and deliver processes, methods and tools/features which helps the organization to improve continuously their productivity and to enable creativity and new ways of working. You will orchestrate various functions across the organization to enable synchronization between and standardization across organizations.
Who is Hilti?
Hilti is the place where innovation is harnessed to improve productivity, safety, and sustainability in the global construction industry and beyond. It's where solutions are born based on strong customer relationships, making it possible to build a better future. It's where 34,000 people across 120 different locations worldwide take pride in being part of the team. It's where people have the opportunity to explore their possibilities, unleash their potential, take responsibility for their personal development, and build their careers for the long term. From the construction, simulation and design of the products, to the production of our own prototypes, to system testing and certification of our power tools - our innovation comes from our own research and development laboratories.
What does the role involve?
In this role, your 3 core areas of responsibilities will be:
1. You will partner with the various business units and cross functional communities to develop and enhance the frameworks of related HW development, support and management processes to drive customer engagement.
2. You will drive strategic initiatives and ensure operational excellence along the product life cycle. As an expert at Hilti, you will be the sparring partner for the cross functional projects to bring concept to market in most lean and efficient way.
3. You will enhance toolchain of systems and applications used in the development and deployment environment to ensure a seamless integration of HW development, support and management processes.
INNOVATION - Last year alone, we introduced 60 new products, services and software solutions to the global construction market.
What do we offer?
We offer you a unique place to work, in which you are part of a creative and interdisciplinary team. We will give you a lot of responsibility to develop yourself and we´ll support you in shaping your individual career path.
In addition, we offer you innovative and personalized Benefits, such as
- Flat hierarchies
- Fitness and health benefits
- Flexible working arrangements
- Subsidised monthly and annual public transport subscriptions
- Free charging pole for electric cars
- Free company parking spaces
- Subsidy for childcare
- Two impactful days to make a difference in the environment and society
Further benefits:
- Support in relocating and finding a flat
- Tax advice
The mission of the Hilti Group is "Making Construction Better," based on a passionate and inclusive team, as well as an employee and performance-oriented corporate culture. Integrity, courage, teamwork, and commitment are essential for Hilti - both today and tomorrow. We are proud to say that we not only talk about our values but also live them every day.
What you need is:
- Master/Diplom in the field of Mechatronic/Electrical/Software Engineering or IT or Business Administration
- Proven track record in agile and classical environment with focus on support processes
- At least 7 years of professional experience with distinguished expertise in project- and/or community-management in matrix organizations
- Strong analytical and conceptual skills, with a working knowledge of state-of-the-art systems and tool chains
- Strong coaching, moderating and stakeholder management skills
- Proven process management skills, proven praxis as SCRUM master/Agile Coach is a plus
- Exceptional written and spoken communication and presentation skills in English; German is a plus
Why should you apply?
You will drive the design of our overarching framework for software forward. This role offers you a unique chance to build a strong network across all the entire management team of our business unites. In time this will be a big advantage to further develop your career into different directions. If you believe working with colleagues from different backgrounds and interaction across all hierarchical and functional levels will be enriching – join the team!
During your job interview you will spend some time with us and get to know our company. Thus you will get a feeling for the job and our corporate culture.
Hilti stands for equal opportunities. We are looking forward to receiving applications from severely disabled persons and similarly disabled persons.
Contact: Hilti Entwicklungsgesellschaft mbH I Jennifer Cyffka I Human Resources
Should you encounter technical problems during your application, please contact mycareer-techsupport@hilti.com.